1. Introduction
This Privacy Policy explains how Silt Servizi SRL collects, uses, and protects users’ personal data in compliance with GDPR and applicable laws.
2. Data Controller
Silt Servizi SRL, registered office at [Company Address], contactable via email at privacy@siltservizi.com.
3. Types of Data Collected
- Identification data: Name, surname, date of birth.
- Contact data: Email address, phone number.
- Payment data: Transaction details.
- Technical data: IP address, browsing data.
- Voluntarily provided data: Contact forms and support requests.
4. Purpose and Legal Basis for Processing
| Purpose | Legal Basis |
|---|---|
| Provision of digital services | Performance of a contract (Art. 6(1)(b) GDPR) |
| Account management | Performance of a contract (Art. 6(1)(b) GDPR) |
| Invoicing and payments | Legal obligation (Art. 6(1)(c) GDPR) |
| Marketing (with prior consent) | User consent (Art. 6(1)(a) GDPR) |
5. Processing Methods and Storage
- Data are processed with appropriate security measures.
- Account data retained until account closure.
- Billing data retained for 10 years.
- Marketing data retained until consent is withdrawn.
6. Data Sharing and Transfer
Data may be shared with IT service providers, payment providers, and competent authorities, without transfers outside the EEA unless adequate safeguards are in place.
7. User Rights
- Right of access (Art. 15 GDPR)
- Right to rectification (Art. 16 GDPR)
- Right to erasure (Art. 17 GDPR)
- Right to restriction of processing (Art. 18 GDPR)
- Right to data portability (Art. 20 GDPR)
Requests can be sent to privacy@siltservizi.com.
8. Cookies and Tracking Technologies
We use cookies and tracking tools as described in our Cookie Policy.
9. Changes to This Policy
We reserve the right to update this policy and will inform users of any significant changes.
10. Contact Information
For questions, contact us at: privacy@siltservizi.com.
Last updated: March 18, 2025
Last updated: July 18, 2025